1
00:00:17,892 --> 00:00:19,102
[glass tinkling]

2
00:00:21,354 --> 00:00:24,065
[woman 1]
Essential oils used to be pretty fringe.

3
00:00:24,607 --> 00:00:26,359
[ominous tune]

4
00:00:26,443 --> 00:00:29,779
Over the past decade,
you start seeing them in magazines,

5
00:00:30,363 --> 00:00:33,366
and Target, and Walmart, and yoga studios.

6
00:00:34,242 --> 00:00:37,120
Now, they're
a multi-billion-dollar industry.

7
00:00:37,996 --> 00:00:40,540
[woman 2]
Essential oils are extracts from plants.

8
00:00:40,957 --> 00:00:42,917
They can be sedative, relaxing,

9
00:00:43,001 --> 00:00:44,502
antibacterial.

10
00:00:45,170 --> 00:00:46,629
They can help with our mood.

11
00:00:47,672 --> 00:00:51,926
[woman 3] People talk about aromatherapy
as if it's got some, sort of,

12
00:00:52,010 --> 00:00:54,095
mystical property.

13
00:00:54,512 --> 00:00:58,099
It's touted as an alternative
to mainstream medicine.

14
00:00:59,350 --> 00:01:02,312
[man 1] I've had people tell me,
"Medicine has failed me."

15
00:01:02,395 --> 00:01:04,856
They had cancer. They used essential oils.

16
00:01:04,939 --> 00:01:06,483
Now they don't have cancer.

17
00:01:06,941 --> 00:01:09,778
[woman 4] It is who I am.
It is a lifestyle for me.

18
00:01:10,820 --> 00:01:12,238
[woman 5] It's like a cult.

19
00:01:13,073 --> 00:01:16,576
They prey on housewives and mothers.

20
00:01:16,993 --> 00:01:19,287
[man 2] I do think
there's this pervasive feeling,

21
00:01:19,370 --> 00:01:21,247
at least among women we've spoken to,

22
00:01:21,915 --> 00:01:23,208
that they got tricked.

23
00:01:23,708 --> 00:01:25,710
We allege that this is a pyramid scheme.

24
00:01:26,544 --> 00:01:28,630
[woman 5] They say it is non-toxic.

25
00:01:28,713 --> 00:01:30,507
Well, it can be toxic.

26
00:01:30,924 --> 00:01:34,219
[women 3] There's no evidence
as to what levels are safe over time.

27
00:01:34,969 --> 00:01:37,847
We are swimming in the unknown waters,
you know.

28
00:01:37,931 --> 00:01:41,101
Don't know what's out there.
Might be sharks. [laughs]

29
00:01:43,770 --> 00:01:44,979
[opening theme music]

30
00:01:46,022 --> 00:01:50,485
[narrator] Wellness. A global industry
worth trillions of dollars.

31
00:01:51,736 --> 00:01:53,571
Does it bring health and healing?

32
00:01:54,739 --> 00:01:57,784
{\an8}Or are we falling victim
to false promises?

33
00:01:58,785 --> 00:02:02,330
Are we really getting... well?

34
00:02:11,631 --> 00:02:13,633
[suspenseful tune]

35
00:02:17,720 --> 00:02:19,722
[cart rattling]

36
00:02:21,266 --> 00:02:22,642
[woman 2] Western medicine,

37
00:02:23,184 --> 00:02:24,269
as good as it is,

38
00:02:24,853 --> 00:02:26,521
{\an8}really has its limitations.

39
00:02:31,651 --> 00:02:33,403
-Hey, there. Hi, Andy.
-[Andy] Yo.

40
00:02:33,486 --> 00:02:35,071
I'm Amy, from integrative therapies.

41
00:02:35,155 --> 00:02:36,489
-[Andy] Hi, Amy.
-How're you doing?

42
00:02:36,573 --> 00:02:37,407
I'm doing fine.

43
00:02:37,490 --> 00:02:39,784
Good, good, good.
I understand you just had surgery.

44
00:02:39,868 --> 00:02:40,743
I did.

45
00:02:41,244 --> 00:02:42,662
{\an8}My name is Amy Quarberg.

46
00:02:42,745 --> 00:02:46,499
{\an8}And I am the integrative nurse clinician
for M Health Fairview Systems.

47
00:02:47,542 --> 00:02:48,877
What kind of surgery did you have?

48
00:02:48,960 --> 00:02:52,589
I had a, uh, lumbar fusion.

49
00:02:52,672 --> 00:02:54,007
Ah, okay.

50
00:02:54,507 --> 00:02:57,177
So, part of what our department
 can offer you

51
00:02:57,260 --> 00:03:00,096
is things to help you relax,
or help with pain.

52
00:03:00,597 --> 00:03:03,057
[Andy] Anxiety is my problem right now.

53
00:03:03,308 --> 00:03:05,351
I'm supposed to get up
and walk and move...

54
00:03:05,435 --> 00:03:07,812
-[Quarberg] Uh-huh.
-...and I don't want to. I'm thinking,

55
00:03:07,896 --> 00:03:11,524
jeepers, they just took
and fused my... back and...

56
00:03:11,608 --> 00:03:13,860
-Right.
-I'm not too crazy about walking. 

57
00:03:14,611 --> 00:03:16,821
I've got some essential oils we can offer,

58
00:03:16,905 --> 00:03:21,284
that can be specifically helpful
for not only anxiety, but pain.

59
00:03:22,368 --> 00:03:24,370
[Quarberg] I didn't know a lot
about essential oils

60
00:03:24,454 --> 00:03:25,622
coming into this role.

61
00:03:26,039 --> 00:03:28,166
I needed more understanding, because

62
00:03:28,249 --> 00:03:30,710
patients and staff were asking
about different oils,

63
00:03:30,793 --> 00:03:32,128
and I didn't know how to answer.

64
00:03:32,420 --> 00:03:36,507
So, I decided to get certified
in clinical aromatherapy.

65
00:03:36,591 --> 00:03:40,261
The program that I did
was over a year's coursework of study

66
00:03:40,345 --> 00:03:43,640
and 250 clinical contact hours
for nursing.

67
00:03:43,723 --> 00:03:45,141
It was fairly in-depth.

68
00:03:46,309 --> 00:03:49,229
[Quarberg] Aromatic oils have been around
for over 5,000 years.

69
00:03:49,646 --> 00:03:53,024
I'm gonna let you smell a couple.
Tell me which ones you like the best.

70
00:03:53,358 --> 00:03:54,817
This isn't... new.

71
00:03:54,901 --> 00:03:57,737
It's just new to be using it
in a clinical setting.

72
00:03:58,363 --> 00:03:59,364
First one is better.

73
00:03:59,447 --> 00:04:00,698
First one. All right.

74
00:04:00,782 --> 00:04:02,867
And that would've been my first choice.

75
00:04:02,951 --> 00:04:06,204
And you know which one it is?
It's called orthopedic oil,

76
00:04:06,287 --> 00:04:10,083
and this one is made specifically
for orthopedic issues

77
00:04:10,166 --> 00:04:11,751
like musculoskeletal aches and pains.

78
00:04:11,834 --> 00:04:13,711
-Look, it's the one you chose.
-[Andy] Go figure!

79
00:04:13,795 --> 00:04:16,339
-The body doesn't lie, right?
-[Andy] No.

80
00:04:16,422 --> 00:04:18,132
It tells you what you need.

81
00:04:18,675 --> 00:04:21,678
We have essential oils
offered in a variety of ways,

82
00:04:21,761 --> 00:04:23,930
uh-- primarily through inhalation,

83
00:04:24,013 --> 00:04:26,015
putting a couple drops on a cotton ball.

84
00:04:26,224 --> 00:04:29,435
We also can use it for massage in lotions.

85
00:04:29,852 --> 00:04:33,064
And then we also have oshibori,
which is really a hot washcloth,

86
00:04:33,314 --> 00:04:35,692
and so it's made to make you feel better

87
00:04:35,775 --> 00:04:37,110
without any needles involved.

88
00:04:37,193 --> 00:04:39,195
[mellow music]

89
00:04:40,238 --> 00:04:42,573
One of the things we see often
in the hospital

90
00:04:42,657 --> 00:04:45,410
is a pain and anxiety relationship,
or a loop.

91
00:04:45,493 --> 00:04:47,203
As pain goes higher,

92
00:04:47,704 --> 00:04:49,831
anxiety goes and rises with it.

93
00:04:49,914 --> 00:04:50,790
Breathing it in.

94
00:04:51,708 --> 00:04:55,336
So, as we can bring the anxiety down,
 that often relaxes the body enough

95
00:04:55,420 --> 00:04:57,338
that they can bring the pain level down.

96
00:04:57,422 --> 00:05:00,341
Would you say it shifted at all,
some of your anxiety

97
00:05:00,425 --> 00:05:02,343
from when we first walked in the room?

98
00:05:02,635 --> 00:05:03,761
I feel more relaxed.

99
00:05:03,845 --> 00:05:05,346
Right. Yeah.

100
00:05:05,430 --> 00:05:09,392
It actually changed a little pain level
in my back slightly too.

101
00:05:10,393 --> 00:05:13,021
We've got such an opioid epidemic

102
00:05:13,104 --> 00:05:16,441
and dependence on pharmaceuticals
to fix all our problems.

103
00:05:17,025 --> 00:05:19,527
And I don't want to say
that essential oils alone

104
00:05:19,610 --> 00:05:22,322
is gonna treat that pain
that you're having.

105
00:05:22,613 --> 00:05:25,783
But an essential oil in a combination
with perhaps something...

106
00:05:25,867 --> 00:05:28,328
pharmaceutical,
that's not as strong as an opioid,

107
00:05:28,411 --> 00:05:30,705
together can enhance each other

108
00:05:30,788 --> 00:05:34,542
and improve the effectiveness
of a medication.

109
00:05:35,126 --> 00:05:36,627
How did that feel actually?

110
00:05:36,711 --> 00:05:37,628
It's really good, yeah.

111
00:05:37,712 --> 00:05:39,005
We're gonna get you through this.

112
00:05:39,088 --> 00:05:40,381
Yes. You and me and God. 

113
00:05:40,465 --> 00:05:41,841
-That's right.
-And frankincense.

114
00:05:41,924 --> 00:05:43,301
And frankincense!

115
00:05:44,427 --> 00:05:46,846
If it was good enough for Jesus,
it's good enough for me.

116
00:05:46,929 --> 00:05:49,349
That's right. I love that.

117
00:05:50,099 --> 00:05:54,437
I don't know if it's the attention,
or if it's the oil. 

118
00:05:54,520 --> 00:05:57,815
-But it had such a... It was relaxing.
-Yes.

119
00:05:57,899 --> 00:06:00,360
Some of it's placebo effect.
It totally could be.

120
00:06:00,443 --> 00:06:03,863
But so is medication.
And we've done a lot of trials on that.

121
00:06:04,280 --> 00:06:06,324
Ready, are you going to try and walk?

122
00:06:06,783 --> 00:06:09,118
-We're gonna give it a try.
-We're gonna give it a try.

123
00:06:10,411 --> 00:06:11,287
A little stiff.

124
00:06:12,205 --> 00:06:13,539
Yes, to be expected,

125
00:06:13,623 --> 00:06:15,958
but you'll feel better after this.

126
00:06:19,253 --> 00:06:20,213
The pain is...

127
00:06:21,672 --> 00:06:23,049
very low.

128
00:06:23,132 --> 00:06:23,966
[nurse] Okay.

129
00:06:24,967 --> 00:06:26,928
[Quarberg] I don't see this going away.

130
00:06:27,303 --> 00:06:29,013
I only see it getting bigger.

131
00:06:30,598 --> 00:06:32,600
{\an8}[car humming]

132
00:06:37,188 --> 00:06:38,356
[woman 6] I'm kind of excited.

133
00:06:38,481 --> 00:06:40,691
{\an8}This afternoon, I'm gonna talk to someone

134
00:06:40,775 --> 00:06:43,820
{\an8}about aromatherapy
for my daughter, Sarah.

135
00:06:44,195 --> 00:06:48,199
I don't really have much knowledge
or experience about essential oils.

136
00:06:48,282 --> 00:06:50,493
What I do know is they're plant-based.

137
00:06:50,868 --> 00:06:51,786
I like that.

138
00:06:52,078 --> 00:06:54,080
My name is Julie Marshall,

139
00:06:54,163 --> 00:06:58,668
and I'm a mom to Sarah, who's 15,
and Jazzy, who's 12.

140
00:07:00,503 --> 00:07:04,340
[Marshall] Being a mom has changed me,
 especially being a special-needs mom.

141
00:07:05,591 --> 00:07:07,135
I'm much more patient.

142
00:07:07,218 --> 00:07:10,221
I don't worry so much
about the little things.

143
00:07:11,722 --> 00:07:15,601
My neighbor says, "My daughter
won a trophy in gymnastics."

144
00:07:15,685 --> 00:07:19,230
I'm like, "My daughter used the toilet,
and she's 15." [laughs]

145
00:07:19,313 --> 00:07:22,066
It's just a completely different way
of looking at things.

146
00:07:22,150 --> 00:07:23,609
So, yeah.
[chuckles]

147
00:07:24,402 --> 00:07:26,446
[somber music]

148
00:07:26,529 --> 00:07:29,782
[Marshall] Sarah was born...
Our pediatrician said she was floppy.

149
00:07:30,366 --> 00:07:32,910
It kind of ruined
my first baby wellness visit.

150
00:07:32,994 --> 00:07:34,996
I was really excited, I had my camera,

151
00:07:35,079 --> 00:07:38,499
and then the pediatrician, who was
really a good pediatrician in hindsight,

152
00:07:38,583 --> 00:07:40,668
he just said, "I'm really concerned.
She's floppy.

153
00:07:40,751 --> 00:07:43,880
You need to go get more tests
at children's hospital."

154
00:07:45,047 --> 00:07:47,133
[Marshall] She missed all her milestones,

155
00:07:47,216 --> 00:07:49,969
and didn't get a diagnosis
till she was four. 

156
00:07:50,720 --> 00:07:52,597
A lot of it is, I think,
because she's a girl

157
00:07:52,680 --> 00:07:55,892
'cause it's more likely
that boys have autism.

158
00:07:56,225 --> 00:07:59,395
And she loved looking at her face
in the mirror

159
00:07:59,479 --> 00:08:01,481
and connecting with people
through their eyes.

160
00:08:01,564 --> 00:08:04,150
So, that was atypical for autism.

161
00:08:04,233 --> 00:08:07,528
So, I think that's why it took so long
to get a diagnosis.

162
00:08:10,823 --> 00:08:13,451
Sarah, I gotta open the door, sweetie,
we're gonna...

163
00:08:14,243 --> 00:08:16,996
You mad? We're gonna go visit
our friend, Lora.

164
00:08:17,079 --> 00:08:18,039
Wait, what's she doing?

165
00:08:18,122 --> 00:08:19,749
She's not wanting
to get out of the car. 

166
00:08:19,832 --> 00:08:21,584
-What? Oh.
-[Sarah wailing]

167
00:08:21,667 --> 00:08:22,919
Do you need more time? 

168
00:08:23,794 --> 00:08:24,795
Say "time."

169
00:08:24,879 --> 00:08:25,963
-Time.
-Okay.

170
00:08:26,047 --> 00:08:27,757
We'll give you one minute, okay?

171
00:08:29,634 --> 00:08:33,179
Even though she's 15,
cognitively she's younger 

172
00:08:33,262 --> 00:08:37,016
and delayed, so she requires
my help with everything.

173
00:08:37,683 --> 00:08:38,684
Oh.

174
00:08:38,768 --> 00:08:41,187
Dressing, brushing her teeth,
getting ready, 

175
00:08:41,270 --> 00:08:43,564
I can't just say, "Go get dressed!"

176
00:08:43,731 --> 00:08:45,274
or, "Get a shirt on," even.

177
00:08:45,358 --> 00:08:47,068
So it takes a little more time.

178
00:08:47,985 --> 00:08:50,446
Okay, Sarah, it's time to go.

179
00:08:50,821 --> 00:08:52,031
I know...

180
00:08:52,532 --> 00:08:54,534
I know. It's been a long...

181
00:08:55,243 --> 00:08:58,496
It's been a long day. Say "I'm mad."

182
00:08:59,372 --> 00:09:01,958
-Say "mad." Mad?
-Mad.

183
00:09:02,041 --> 00:09:05,503
Yeah, I know. I understand, it's been
a long day, but you can bring...

184
00:09:05,586 --> 00:09:09,382
[Marshall] She gets frustrated. She'll...
They call it self-injurious behaviors.

185
00:09:09,465 --> 00:09:12,468
She'll hit her head. And we just
don't want that to increase.

186
00:09:13,219 --> 00:09:16,639
One thing about being
a special-needs parent,

187
00:09:16,722 --> 00:09:17,807
especially with autism,

188
00:09:17,890 --> 00:09:21,352
is you're constantly looking
for something that will help.

189
00:09:22,019 --> 00:09:25,273
We've done OTPT, speech therapy.

190
00:09:25,356 --> 00:09:27,483
We have done horse therapy.

191
00:09:28,067 --> 00:09:30,611
What else...
Behavioral therapy. ABA, it's called.

192
00:09:30,695 --> 00:09:32,572
We have done so many different therapies.

193
00:09:34,073 --> 00:09:35,366
She did it!

194
00:09:36,409 --> 00:09:37,326
She did it.

195
00:09:37,952 --> 00:09:41,914
I had never even considered
using essential oils

196
00:09:41,998 --> 00:09:44,417
as a therapy for autism,

197
00:09:44,750 --> 00:09:45,835
until I met Lora

198
00:09:45,918 --> 00:09:49,130
in a parent support group
for families like mine.

199
00:09:49,213 --> 00:09:50,381
Come on in. Come on in.

200
00:09:50,506 --> 00:09:52,633
[Marshall] Sarah had a hard time
getting out of the car.

201
00:09:52,717 --> 00:09:55,511
We got some head-hitting.
But she's had a long day at camp.

202
00:09:55,595 --> 00:09:57,722
-Sure... I'm sure it can be exhausting.
-Yeah.

203
00:09:57,805 --> 00:09:58,848
Come on in.

204
00:10:01,183 --> 00:10:02,476
My name is Lora Cantele.

205
00:10:03,477 --> 00:10:06,606
{\an8}I've been a clinical aromatherapist
since 2003.

206
00:10:09,150 --> 00:10:12,194
So, essential oils
are derived from plants.

207
00:10:12,737 --> 00:10:16,324
The ones that we see most often
are found in the leaf. 

208
00:10:16,407 --> 00:10:18,200
We also get them from the seed.

209
00:10:18,284 --> 00:10:19,619
We get them from fruit.

210
00:10:20,286 --> 00:10:23,080
Essential oils can be distilled
with steam,

211
00:10:23,164 --> 00:10:26,417
or they can, in the case of
something harder like cinnamon,

212
00:10:26,500 --> 00:10:28,252
they would be hydrodistilled,

213
00:10:28,336 --> 00:10:31,672
which is where they're put in water,
and the water is boiled. 

214
00:10:31,797 --> 00:10:34,425
And what happens then is,
as the steam rises,

215
00:10:34,508 --> 00:10:37,762
it comes through the still,
it goes through a cooling coil,

216
00:10:38,054 --> 00:10:42,224
and then when it comes out,
the resulting liquid starts to separate.

217
00:10:42,308 --> 00:10:46,270
And the oil generally sits on top,
and then they siphon off the oil,

218
00:10:46,395 --> 00:10:48,105
and we use that for therapeutics.

219
00:10:49,607 --> 00:10:51,192
You could put them in roll-ons.

220
00:10:51,275 --> 00:10:54,028
You could put them in little inhalers
or in diffusers.

221
00:10:54,403 --> 00:10:57,990
But there are very few scenarios
that I can name 

222
00:10:58,074 --> 00:11:01,410
where it would be beneficial
to ingest an essential oil.

223
00:11:01,494 --> 00:11:04,413
They can burn your mucous membranes
over time,

224
00:11:04,497 --> 00:11:06,332
and they could cause internal damage. 

225
00:11:06,415 --> 00:11:09,085
So, on the whole,
 there really isn't any reason 

226
00:11:09,168 --> 00:11:12,672
why somebody would really need to ingest
an essential oil.

227
00:11:12,755 --> 00:11:14,298
[Sarah whining lightly]

228
00:11:15,508 --> 00:11:19,887
Lately, Sarah's been stealing
my lotions, my shampoos.

229
00:11:19,970 --> 00:11:21,931
She likes to hold them and smell them.

230
00:11:22,014 --> 00:11:25,476
Why not use this and see
if there's a scent she likes

231
00:11:25,559 --> 00:11:28,896
that can help her when she's distressed
to calm her body down.

232
00:11:29,730 --> 00:11:33,275
I have a specialty in working
with children with special needs.

233
00:11:33,943 --> 00:11:35,945
You know, my son is autistic,

234
00:11:36,028 --> 00:11:38,614
and I used essential oils with him 

235
00:11:38,698 --> 00:11:40,241
to help calm him

236
00:11:40,324 --> 00:11:45,079
when he would have these episodes of rage
and was inconsolable.

237
00:11:45,413 --> 00:11:47,540
And it was very beneficial for his sleep.

238
00:11:47,873 --> 00:11:50,626
And I thought,
 "Wow, this is the best-kept secret ever.

239
00:11:50,710 --> 00:11:52,086
I need to tell everybody."

240
00:11:52,795 --> 00:11:54,171
So, I got certified,

241
00:11:54,255 --> 00:11:56,632
and then I became
a registered aromatherapist.

242
00:11:57,466 --> 00:11:59,593
I know what the oils are capable of.

243
00:12:00,177 --> 00:12:02,930
And it's just finding
that right blend for your client.

244
00:12:04,140 --> 00:12:06,225
Okay, missy. You can hang out here.

245
00:12:07,893 --> 00:12:09,103
We're gonna talk.

246
00:12:09,186 --> 00:12:10,229
Okay, kiss.

247
00:12:11,439 --> 00:12:13,441
We get to smell stuff today.

248
00:12:13,858 --> 00:12:15,025
You get to smell stuff.

249
00:12:27,788 --> 00:12:29,331
This is war!

250
00:12:32,626 --> 00:12:34,879
[man 1] Hey, come on! Not too crazy. 

251
00:12:36,922 --> 00:12:38,424
Stop, stop.

252
00:12:39,216 --> 00:12:40,050
Close your eyes.

253
00:12:43,387 --> 00:12:44,847
That smells like peppermint.

254
00:12:44,930 --> 00:12:47,057
It's peppermint and clove.
I crushed it.

255
00:12:49,852 --> 00:12:50,728
Hey, kisses.

256
00:12:51,187 --> 00:12:52,021
Kisses.

257
00:12:52,104 --> 00:12:54,023
[man 1] We use essential oils
throughout the day.

258
00:12:54,106 --> 00:12:55,733
It's just happiness in a bottle.

259
00:12:55,858 --> 00:12:58,527
And so, it's become a culture
that we've created here.

260
00:13:01,280 --> 00:13:03,282
[humming and singing indistinctly]

261
00:13:08,412 --> 00:13:10,039
[keyboard clacking]

262
00:13:10,122 --> 00:13:11,749
I never wanted to be a blogger.

263
00:13:11,832 --> 00:13:14,251
But our blog reaches
more than 5 million people a year.

264
00:13:14,794 --> 00:13:16,462
All right, we're good?

265
00:13:18,047 --> 00:13:19,965
Essential oil masterclass, take one.

266
00:13:20,508 --> 00:13:22,551
-Aww. I love you, baby.
-Love you.

267
00:13:24,345 --> 00:13:26,680
Hi, my name is Dr. Eric Zielinski.

268
00:13:26,764 --> 00:13:28,516
You might know me online as Dr. Z.

269
00:13:28,599 --> 00:13:30,601
[mellow music]

270
00:13:31,644 --> 00:13:35,147
My wife and I run a website
known as NaturalLivingFamily.com,

271
00:13:35,231 --> 00:13:38,692
and we specialize in helping people
use essential oils safely and effectively.

272
00:13:38,776 --> 00:13:41,570
If you could give me
just 15 to 20 minutes a day,

273
00:13:41,654 --> 00:13:43,781
I promise you that you'll know
all that you need to know

274
00:13:43,864 --> 00:13:45,908
to start using essential oils
in just ten days.

275
00:13:45,991 --> 00:13:48,452
All right, I'm gonna get the makeup.
Touch you up.

276
00:13:48,828 --> 00:13:52,248
In my world, I'm one of the more
successful bloggers in the industry.

277
00:13:52,331 --> 00:13:54,124
We're blessed to be able to help people

278
00:13:54,208 --> 00:13:56,377
through buying
our master classes and books.

279
00:13:56,460 --> 00:13:59,380
And we've reached multiple seven figures
in our business. 

280
00:14:00,130 --> 00:14:02,007
-Mama!
-Kissy?

281
00:14:03,467 --> 00:14:04,760
You got sweet kisses.

282
00:14:04,844 --> 00:14:06,762
[Dr. Z] Uh-oh! You have makeup on you.

283
00:14:07,179 --> 00:14:08,430
You got lipstick on her nose.

284
00:14:08,514 --> 00:14:11,350
-Occupational hazard.
-Occupational hazard?

285
00:14:11,725 --> 00:14:14,395
{\an8}My family is made
of my beautiful wife, Sabrina...

286
00:14:14,687 --> 00:14:16,355
I need you to run the swivel sweeper.

287
00:14:16,438 --> 00:14:17,690
I don't like bananas.

288
00:14:17,773 --> 00:14:19,441
...our daughter Esther, who's 11...

289
00:14:20,734 --> 00:14:22,278
Isaiah, who is eight...

290
00:14:24,530 --> 00:14:25,698
Elijah, who is six...

291
00:14:25,781 --> 00:14:26,782
Yeah, let's go.

292
00:14:28,033 --> 00:14:29,910
...and baby Bella, who is three.

293
00:14:29,994 --> 00:14:31,495
My daddy!

294
00:14:31,579 --> 00:14:33,247
-You want your Elsa tea?
-Yes!

295
00:14:33,330 --> 00:14:34,164
Okay.

296
00:14:36,250 --> 00:14:38,794
So, a day in the life of the Z's
and how we use essential oils

297
00:14:38,878 --> 00:14:40,170
on a daily basis is,

298
00:14:40,254 --> 00:14:43,257
it starts at the very beginning,
when we get the kids ready. 

299
00:14:43,549 --> 00:14:45,509
We have diffusers
running throughout the house

300
00:14:45,593 --> 00:14:47,094
depending on the kind of mood.

301
00:14:47,636 --> 00:14:50,222
The hand soap or lotion
that we're using, it's--

302
00:14:50,306 --> 00:14:53,350
They're everywhere, and we make
a lot of our own products.

303
00:14:54,435 --> 00:14:57,730
We use them as we want to
in our culinary purposes.

304
00:14:57,813 --> 00:14:59,565
Let's get two drops of peppermint.

305
00:15:00,065 --> 00:15:00,900
Wanna help?

306
00:15:02,276 --> 00:15:05,237
Many aromatherapists claim
you should not ingest essential oils.

307
00:15:05,321 --> 00:15:06,947
I'll argue this
till I'm blue in the face.

308
00:15:07,364 --> 00:15:09,241
Keep it. Do it again. Okay.

309
00:15:09,325 --> 00:15:12,578
I mean, what do you think flavors
your favorite soda pop and ice cream?

310
00:15:12,661 --> 00:15:15,372
So many things that are naturally flavored
are essential oil-based.

311
00:15:15,456 --> 00:15:18,334
That's there on the Food and Drug
Administration website.

312
00:15:18,417 --> 00:15:19,251
Look it up.

313
00:15:19,335 --> 00:15:21,587
-Elsa tea!
-Elsa tea.

314
00:15:21,670 --> 00:15:23,422
Go back! Go back! Go back! Go back!

315
00:15:23,505 --> 00:15:25,299
[Dr. Z] There's a lot of evidence

316
00:15:25,382 --> 00:15:28,510
to suggest that essential oils can help
in a variety of ways.

317
00:15:28,928 --> 00:15:31,096
Mmm. Try it!

318
00:15:32,514 --> 00:15:33,557
Yummy? Knuckles.

319
00:15:35,726 --> 00:15:37,144
No, not kiss, knuckles!

320
00:15:38,062 --> 00:15:40,064
Aww.
[laughs]

321
00:15:40,648 --> 00:15:41,649
[mellow music]

322
00:15:42,149 --> 00:15:44,276
One of the reasons
why I'm so passionate about what I do

323
00:15:44,360 --> 00:15:46,946
is because I really know
what it's like to be sick. 

324
00:15:47,029 --> 00:15:50,282
So, when you look at my childhood,
I just was chronically unwell.

325
00:15:51,075 --> 00:15:54,286
When I was a teenager, I started
to develop significant depression,

326
00:15:54,370 --> 00:15:55,704
like clinical depression.

327
00:15:56,538 --> 00:15:58,082
I started self-medicating.

328
00:15:58,165 --> 00:16:01,126
Alcohol, started smoking
a pack of cigarettes a day,

329
00:16:01,210 --> 00:16:04,129
cocaine, ecstasy, narcotics, street drugs.

330
00:16:04,213 --> 00:16:07,758
And I hit my proverbial rock bottom
when I was 22 years old.

331
00:16:09,927 --> 00:16:12,721
Okay, guys, we're gonna say a quick prayer
before y'all go, okay?

332
00:16:12,805 --> 00:16:13,639
Close your eyes.

333
00:16:14,264 --> 00:16:17,142
Heavenly father, God,
we thank you for this beautiful day.

334
00:16:17,226 --> 00:16:20,729
So, when I was just about 23 years old,
I had a spiritual revelation.

335
00:16:20,854 --> 00:16:22,856
I was blind, and then I could see.

336
00:16:23,232 --> 00:16:26,026
I became a Christian, and within a moment,

337
00:16:26,110 --> 00:16:28,320
the addiction, the depression,
the anxiety, 

338
00:16:28,404 --> 00:16:30,322
the suicidal thoughts, all went away.

339
00:16:30,406 --> 00:16:32,908
I can't explain it
other than it was a miracle.

340
00:16:32,992 --> 00:16:33,826
I'm a living miracle.

341
00:16:33,909 --> 00:16:37,121
And, Lord, we just know people's lives
are going to be transformed. 

342
00:16:37,204 --> 00:16:40,124
The suffering
that they're experiencing will be eased. 

343
00:16:40,207 --> 00:16:42,209
But some things didn't go away. 

344
00:16:42,292 --> 00:16:45,963
Like my gut issues. Like the acne.
Like sleeping issues.

345
00:16:47,006 --> 00:16:50,092
And when you look at the Bible,
when you look at the references to gold,

346
00:16:50,175 --> 00:16:55,305
frankincense and myrrh, to Mary,
the prostitute, anointing Jesus' feet.

347
00:16:55,389 --> 00:16:56,598
What do you think that was? 

348
00:16:56,682 --> 00:16:58,308
It was an essential oil-based extract.

349
00:16:59,059 --> 00:17:01,562
When I started looking at research
and seeing the direct impact 

350
00:17:01,645 --> 00:17:03,439
that essential oils
have on the limbic system,

351
00:17:03,522 --> 00:17:05,733
where your mood, your memory,
your emotions lie,

352
00:17:05,816 --> 00:17:07,151
balancing blood pressure,

353
00:17:07,234 --> 00:17:11,196
helping with the symptoms related
to a number of diseases, including cancer,

354
00:17:11,572 --> 00:17:12,448
I was astounded.

355
00:17:13,240 --> 00:17:14,324
-Amen.
-Amen.

356
00:17:14,408 --> 00:17:18,871
All right, bring it in. Whoa, team Z!

357
00:17:18,954 --> 00:17:20,080
All right. Let's go.

358
00:17:20,164 --> 00:17:21,165
Yay.

359
00:17:21,248 --> 00:17:24,668
I know the secret to how to do something.
I wanna share that with somebody else.

360
00:17:26,420 --> 00:17:27,588
So while we're doing this,

361
00:17:27,671 --> 00:17:31,800
Sabrina's gonna be doing
three different scenes or segments.

362
00:17:31,884 --> 00:17:34,303
Yeah, I'm gonna get it printed out.
You'll get the notes.

363
00:17:35,345 --> 00:17:38,766
Working together, it's actually been
the best thing for our marriage.

364
00:17:40,059 --> 00:17:42,311
If a woman is married and has kids,

365
00:17:42,603 --> 00:17:43,979
her dreams aren't done yet,

366
00:17:44,063 --> 00:17:46,565
and there's still so much
that she can accomplish.

367
00:17:47,608 --> 00:17:52,780
I competed from the time I was 17 to 24
in the Miss America competition.

368
00:17:52,863 --> 00:17:54,823
I just-- I loved it.
I loved the development.

369
00:17:54,907 --> 00:17:56,408
I loved what it did for my career.

370
00:17:56,742 --> 00:17:59,661
And then, a few years
and three children later,

371
00:17:59,745 --> 00:18:02,664
I thought, you know,
I might not be done competing.

372
00:18:03,165 --> 00:18:04,249
[make-up artist] Look at me.

373
00:18:04,541 --> 00:18:07,127
[Sabrina] One thing I didn't expect
was that

374
00:18:07,461 --> 00:18:09,880
all that speaking I was doing,

375
00:18:09,963 --> 00:18:13,675
I didn't know it was also preparing me
for what I would do with my husband.

376
00:18:14,635 --> 00:18:16,470
We're using what God has given us

377
00:18:17,137 --> 00:18:18,680
to help benefit other people.

378
00:18:18,764 --> 00:18:21,600
That's what we signed up for.
That's what we committed to.

379
00:18:22,810 --> 00:18:26,396
All right, here we are in the kitchen
with Mama Z.

380
00:18:26,480 --> 00:18:27,356
Yes.

381
00:18:27,606 --> 00:18:29,942
We're gonna talk all about
the essential oil supplies

382
00:18:30,025 --> 00:18:32,861
and everything that you need
in order to make your own products.

383
00:18:32,945 --> 00:18:36,782
I gotta say, my wife and I,
we're just as real as anyone else is.

384
00:18:36,865 --> 00:18:38,867
And I think that, out of everything,

385
00:18:38,951 --> 00:18:42,454
is the reason why our online popularity
has soared, 

386
00:18:42,538 --> 00:18:44,123
because people can relate to us.

387
00:18:44,206 --> 00:18:49,253
We've had a couple hockey puck muffins
that came out of the oven.

388
00:18:49,336 --> 00:18:52,840
And that's it. We're not trying to pretend
we're something that we're not.

389
00:18:53,173 --> 00:18:54,091
Absolutely.

390
00:18:57,177 --> 00:18:58,262
[videographer] Cool.

391
00:18:58,345 --> 00:19:00,430
Okay, all right, we'll set up for that.

392
00:19:00,514 --> 00:19:02,850
[indistinct chatter]

393
00:19:02,933 --> 00:19:05,853
You know, we keep our prices
so affordable.

394
00:19:05,936 --> 00:19:09,857
I mean, our most expensive master class
is $77 for digital access.

395
00:19:09,940 --> 00:19:11,191
Like, anyone can afford that,

396
00:19:11,275 --> 00:19:14,027
even if you're on food stamps,
government assistance.

397
00:19:14,111 --> 00:19:17,406
Hey, stop drinking Starbucks
for two weeks in a row,

398
00:19:17,489 --> 00:19:19,366
and there's 75 bucks, right?

399
00:19:19,449 --> 00:19:20,409
That's our master class.

400
00:19:20,951 --> 00:19:23,120
And I want you to join me on this journey.

401
00:19:23,203 --> 00:19:25,414
I believe God has a solution for you.

402
00:19:25,831 --> 00:19:29,710
I actually consider Natural Living Family
a for-profit ministry.

403
00:19:29,793 --> 00:19:32,212
And the stories that we get are amazing.

404
00:19:32,588 --> 00:19:35,507
People, medical failures,
that are just suffering

405
00:19:35,591 --> 00:19:38,343
with anxiety, and depression,
and panic, and cancer, and they're like,

406
00:19:38,427 --> 00:19:39,970
"I stumbled. I stumbled."

407
00:19:40,429 --> 00:19:42,598
I heard that many times,
"I've stumbled upon your stuff."

408
00:19:42,681 --> 00:19:44,850
No, you didn't stumble,
God directed you to my stuff.

409
00:19:44,933 --> 00:19:47,311
God knew what you needed,
and he showed you.

410
00:19:49,521 --> 00:19:51,356
{\an8}[Dr. Z] All right, ready for church?

411
00:19:52,149 --> 00:19:54,902
Many people ask,
"Can essential oils cure cancer?"

412
00:19:55,527 --> 00:19:56,778
I'll get crucified for this.

413
00:19:57,196 --> 00:19:58,614
I've seen documentation.

414
00:19:58,697 --> 00:19:59,865
I've seen the reports.

415
00:19:59,948 --> 00:20:03,243
They had cancer, used essential oils.
Now they don't have cancer.

416
00:20:03,660 --> 00:20:05,746
How am I going to say
that's not possible?

417
00:20:05,829 --> 00:20:07,998
Essential oils can help
people with cancer.

418
00:20:08,081 --> 00:20:11,210
But what the Food and Drug Administration
has done in the United States

419
00:20:11,293 --> 00:20:13,462
has made it illegal, actually illegal,

420
00:20:13,545 --> 00:20:16,340
to make any sort of medical claims
associated with essential oils

421
00:20:16,423 --> 00:20:17,841
if you're selling an essential oil.

422
00:20:17,925 --> 00:20:20,719
And so, that's one reason
why we don't sell essential oils.

423
00:20:22,221 --> 00:20:25,390
The system has been designed to keep away
this message.

424
00:20:26,016 --> 00:20:28,852
But we have the freedom of speech
to share what we do.

425
00:20:28,936 --> 00:20:31,230
Really, by God's grace we're protected.

426
00:20:32,147 --> 00:20:34,024
And we've been able to help millions.

427
00:20:34,107 --> 00:20:35,484
[all cheering]

428
00:20:38,737 --> 00:20:40,364
[woman 3] You get quite a lot of

429
00:20:40,447 --> 00:20:42,950
serious claims being made, you know,

430
00:20:43,033 --> 00:20:45,744
essential oils can cure x, y, and zed.

431
00:20:45,827 --> 00:20:48,372
They can cure cancer, blah, blah, blah.

432
00:20:48,455 --> 00:20:51,250
There's not the clinical evidence.
There just is not.

433
00:20:52,334 --> 00:20:54,169
My name is Dr. Joy Boyles.

434
00:20:54,253 --> 00:20:57,172
{\an8}I'm a researcher, an educator,
and an author.

435
00:20:57,256 --> 00:21:02,552
{\an8}And the title of my best-known book
is The Chemistry of Aromatherapeutic Oils.

436
00:21:03,428 --> 00:21:05,889
[Boyles] Essential oils are not regulated
as medicines.

437
00:21:05,973 --> 00:21:10,519
There are strict guidelines on how
they can be used in the flavor industry,

438
00:21:10,602 --> 00:21:13,730
like recommended dosages
for candies and drinks.

439
00:21:13,814 --> 00:21:17,651
The trouble comes about
when people are making claims

440
00:21:18,068 --> 00:21:20,320
which they don't have
substantiated evidence for.

441
00:21:21,321 --> 00:21:23,365
People say, "There's lots of studies."

442
00:21:24,116 --> 00:21:26,243
I used to think that was impressive, too.

443
00:21:26,326 --> 00:21:30,872
But just because bacteria, rats, cells,

444
00:21:30,956 --> 00:21:33,083
respond to the essential oils,

445
00:21:33,667 --> 00:21:37,379
it doesn't actually correlate necessarily
with the human experience.

446
00:21:38,755 --> 00:21:41,466
So, the evidence base that we have

447
00:21:41,550 --> 00:21:44,303
for the clinical effects of essential oils
in humans,

448
00:21:44,886 --> 00:21:46,430
it's pretty scanty.

449
00:21:46,513 --> 00:21:49,683
They've done three or four
good quality human experiments.

450
00:21:51,101 --> 00:21:53,020
For example, lavender oil.

451
00:21:53,103 --> 00:21:54,646
They did a clinical trial.

452
00:21:54,730 --> 00:21:59,401
They had one group of people
taking the lavender preparation,

453
00:21:59,484 --> 00:22:04,072
and another group taking the drug
called lorazepam for anxiety.

454
00:22:04,656 --> 00:22:08,410
So, both groups didn't know whether they
were getting lavender or lorazepam.

455
00:22:08,493 --> 00:22:10,162
And at the end of the trial,

456
00:22:10,620 --> 00:22:14,291
both groups reduced their anxiety equally.

457
00:22:14,875 --> 00:22:18,962
[Boyles]
So, lavender oil is as good as lorazepam.

458
00:22:20,130 --> 00:22:23,342
That's the kind of level
of clinical evidence that we have.

459
00:22:23,884 --> 00:22:27,012
Using essential oils to help people
cope with their pain,

460
00:22:27,095 --> 00:22:29,348
helping them cope with their anxiety,

461
00:22:29,431 --> 00:22:31,516
helping them cope with their insomnia.

462
00:22:32,142 --> 00:22:36,188
And notice I use the words
"help them cope with," not "cure."

463
00:22:36,855 --> 00:22:39,691
Proper aromatherapy
isn't claiming to cure anybody.

464
00:22:43,487 --> 00:22:45,447
{\an8}[Marshall] Sarah, I got music for you.

465
00:22:46,031 --> 00:22:48,033
[classical music]

466
00:22:49,951 --> 00:22:52,162
So, I put together a couple of blends.

467
00:22:52,245 --> 00:22:53,246
This is for sleep.

468
00:22:54,790 --> 00:22:56,166
[whispers] Oh, that's good. 

469
00:22:56,249 --> 00:22:59,461
This blend has vetiver, sandalwood,

470
00:22:59,544 --> 00:23:02,923
there's some ylang-ylang,
and just a little bit of rose.

471
00:23:03,840 --> 00:23:07,177
Sarah's always moving around constantly.

472
00:23:07,928 --> 00:23:11,306
I heard a teenager who has autism
once explain

473
00:23:11,390 --> 00:23:13,600
the reason he flaps his hands so much

474
00:23:13,683 --> 00:23:15,685
is 'cause he can't feel his body.

475
00:23:15,769 --> 00:23:18,438
And so he's trying to get the input
to feel his body.

476
00:23:18,522 --> 00:23:21,316
So, I'm thinking that's why
she always needs to move.

477
00:23:23,026 --> 00:23:25,404
A lot of times, she's just wired.

478
00:23:25,487 --> 00:23:27,781
So it's just hard for her to get to sleep.

479
00:23:27,864 --> 00:23:30,158
[Cantele] ...still having a hard time
falling asleep. So wait...

480
00:23:30,242 --> 00:23:33,328
[Marshall] So, we're always looking
for ways to calm her down before bed.

481
00:23:33,453 --> 00:23:35,372
And then when she's ready to go to bed,

482
00:23:35,455 --> 00:23:36,665
and you open the door,

483
00:23:36,748 --> 00:23:38,333
she'll have the scent in the room.

484
00:23:38,417 --> 00:23:40,794
So, this one... oh.

485
00:23:41,461 --> 00:23:42,462
Did she run away?

486
00:23:42,963 --> 00:23:44,214
Sarah Marshall!

487
00:23:45,340 --> 00:23:46,508
Did she run away?

488
00:23:47,092 --> 00:23:50,387
Sarah's, like, super happy
on your daughter's bed.

489
00:23:50,804 --> 00:23:53,140
We could take these upstairs.
If Sarah's happy up there,

490
00:23:53,223 --> 00:23:54,808
we want her to stay happy up there.

491
00:23:54,891 --> 00:23:56,893
[Marshall chuckles]
I'll take my shoes off.

492
00:23:58,270 --> 00:23:59,229
[laughs]

493
00:23:59,312 --> 00:24:02,065
Sarah, just make yourself at home, missy!

494
00:24:03,900 --> 00:24:05,318
We don't get a lot of sleep.

495
00:24:05,777 --> 00:24:08,530
So, I tell people
Sarah parties in her room.

496
00:24:09,030 --> 00:24:10,574
'Cause she's not upset,

497
00:24:10,657 --> 00:24:12,826
but we hear a lot of banging,
a lot of noises.

498
00:24:13,243 --> 00:24:15,245
And I don't really
wanna give her melatonin,

499
00:24:15,328 --> 00:24:18,540
'cause she can't verbalize
how it makes her feel.

500
00:24:18,623 --> 00:24:21,835
So that's kind of why
I'm looking for alternatives.

501
00:24:21,918 --> 00:24:22,836
Okay.

502
00:24:23,253 --> 00:24:26,339
So, these are both for sleep.
I kind of want to get a preference.

503
00:24:26,423 --> 00:24:27,757
Both for sleep? Okay.

504
00:24:27,924 --> 00:24:29,426
As an authentic aromatherapist,

505
00:24:29,885 --> 00:24:31,678
I'm going to choose oils,

506
00:24:31,761 --> 00:24:34,014
and I'm going to blend them together
in such a way 

507
00:24:34,097 --> 00:24:37,642
that they could be beneficial
for what my client has come to see me for.

508
00:24:38,018 --> 00:24:40,395
This is something I would put
in a diffuser in her room.

509
00:24:40,479 --> 00:24:42,772
What works for one person
might not work for another.

510
00:24:42,856 --> 00:24:45,233
And the best way I can explain that is,

511
00:24:45,317 --> 00:24:47,986
for some children, they need to be
stimulated to calm down,

512
00:24:48,069 --> 00:24:50,614
and other children need calming oils
to calm down.

513
00:24:51,072 --> 00:24:53,742
-Smells like chamomile tea.
-There's a little chamomile in there.

514
00:24:53,825 --> 00:24:55,619
In working with special-needs kids,

515
00:24:55,702 --> 00:24:59,372
I try to do my best at recognizing
the cues from the child.

516
00:24:59,456 --> 00:25:01,166
I think you really might like this one.

517
00:25:01,249 --> 00:25:03,668
You wanna hold it and smell it? Oh, wow.

518
00:25:04,336 --> 00:25:05,212
No?

519
00:25:05,295 --> 00:25:07,547
No, that's-- Yeah. Ooh.

520
00:25:07,839 --> 00:25:09,466
That one's kinda nice, isn't it?

521
00:25:09,883 --> 00:25:12,469
-We got a smile out of that.
-That was good, yeah.

522
00:25:12,844 --> 00:25:14,554
Thanks, Sarah, thanks for smelling.

523
00:25:14,638 --> 00:25:16,389
-Yeah. That's a definite yes.
-Okay.

524
00:25:16,473 --> 00:25:17,641
You did a great job.

525
00:25:18,642 --> 00:25:20,101
Yeah.
-[Cantele] She was awesome.

526
00:25:20,185 --> 00:25:24,689
Yeah, I'm really surprised
that she smiled.

527
00:25:25,524 --> 00:25:28,109
I mean, I guess I'm just, kind of,
optimistic.

528
00:25:29,027 --> 00:25:30,487
Car. Time.

529
00:25:32,280 --> 00:25:34,074
-[Cantele chuckles]
-[Marshall] Thank you.

530
00:25:34,157 --> 00:25:35,242
-You're welcome.
-Bye.

531
00:25:35,325 --> 00:25:36,826
All right, bye, girls.

532
00:25:37,369 --> 00:25:38,954
Success for Sarah would be...

533
00:25:39,538 --> 00:25:41,873
something that could help her
in her sleep.

534
00:25:44,751 --> 00:25:46,419
You know, they always talk about

535
00:25:46,753 --> 00:25:52,259
how important sleep is for growing brains
and mood and development.

536
00:25:52,342 --> 00:25:56,888
Then you've got a kid like Sarah
who is developmentally delayed.

537
00:25:56,972 --> 00:25:58,473
Good night, sweetie. Kiss?

538
00:25:58,557 --> 00:26:00,308
So, sleep is so important.

539
00:26:10,235 --> 00:26:15,365
[woman 4] I fully credit
the essential oils for saving my life.

540
00:26:18,159 --> 00:26:19,452
{\an8}My name is Allison Huish.

541
00:26:19,536 --> 00:26:21,079
{\an8}I'm from Mesa, Arizona.

542
00:26:22,247 --> 00:26:25,667
-I am a wellness advocate with doTERRA.
-[bottles clink]

543
00:26:26,835 --> 00:26:28,628
The way for me to grow my business

544
00:26:28,712 --> 00:26:31,673
is by sharing these products
with my network,

545
00:26:32,257 --> 00:26:35,135
with people at church, or family,
or friends.

546
00:26:35,635 --> 00:26:38,054
I invite people to a doTERRA class.

547
00:26:38,638 --> 00:26:41,975
I'm always very upfront, and I say,
"I would love for you to come."

548
00:26:42,058 --> 00:26:43,143
Come on in, everyone.

549
00:26:43,226 --> 00:26:45,437
There is no obligation to purchase.

550
00:26:45,520 --> 00:26:46,605
It's so good to see you.

551
00:26:46,688 --> 00:26:49,024
I believe in the phrase,
"Serve more to sell more."

552
00:26:49,566 --> 00:26:52,736
These are three of my favorite oils
that I love to put in water.

553
00:26:52,819 --> 00:26:55,447
Lemon, lime, orange.

554
00:26:57,157 --> 00:27:00,160
So, I'm gonna pass around the first oil
that I was introduced to.

555
00:27:00,243 --> 00:27:02,037
This is wild orange oil.

556
00:27:02,537 --> 00:27:04,956
Take a drop,
and then rub your hands together,

557
00:27:05,040 --> 00:27:06,625
and you can pass it around.

558
00:27:08,752 --> 00:27:13,506
So, I assume that you're here today
because you are looking for solutions

559
00:27:13,590 --> 00:27:16,676
for a health concern
that's going on in your life.

560
00:27:17,135 --> 00:27:19,304
Let me tell you my story,

561
00:27:19,679 --> 00:27:21,097
how I got into oils.

562
00:27:21,765 --> 00:27:23,224
When I was 12 years old,

563
00:27:23,308 --> 00:27:25,977
I was diagnosed with a brain tumor.

564
00:27:26,728 --> 00:27:29,939
This was three weeks
after junior high started,

565
00:27:30,023 --> 00:27:33,193
and I went into almost like
a state of shock.

566
00:27:33,777 --> 00:27:36,488
My tumor was about the size of an egg.

567
00:27:37,364 --> 00:27:40,241
The morning of my surgery,
my neurosurgeon said,

568
00:27:40,325 --> 00:27:42,077
"We can't make any guarantees."

569
00:27:42,661 --> 00:27:44,037
And so, for eight hours,

570
00:27:44,120 --> 00:27:46,748
he slowly picked away at that tumor.

571
00:27:47,540 --> 00:27:49,918
But part of it was considered inoperable.

572
00:27:50,460 --> 00:27:53,713
My neurosurgeon said, "Enough is enough,"
closed me up, and said, 

573
00:27:53,797 --> 00:27:56,132
"We'll figure out what to do
with the rest later."

574
00:27:58,802 --> 00:28:00,303
For my tumor...

575
00:28:01,012 --> 00:28:03,056
chemotherapy was not an option.

576
00:28:03,390 --> 00:28:06,559
And radiation, as a 13-year-old,
to your brain stem

577
00:28:06,643 --> 00:28:08,770
just sounds pretty, pretty scary.

578
00:28:10,105 --> 00:28:13,149
A family friend heard about my story.

579
00:28:13,233 --> 00:28:16,945
He said, you know, "Are you open
to natural solutions?"

580
00:28:17,737 --> 00:28:20,657
I took frankincense and clove oils,

581
00:28:20,740 --> 00:28:23,743
which have anti-cancer,
antioxidant properties.

582
00:28:24,369 --> 00:28:28,164
And then also oils like oregano
or tea tree,

583
00:28:28,248 --> 00:28:30,458
help fight viruses and bacteria.

584
00:28:30,542 --> 00:28:32,669
If you go to a typical doctor,

585
00:28:32,752 --> 00:28:35,130
they're going to give you
a pill for one thing.

586
00:28:35,672 --> 00:28:38,967
Every couple of hours,
I was taking some form of essential oil...

587
00:28:39,426 --> 00:28:41,177
internally or topically.

588
00:28:42,053 --> 00:28:44,681
With every MRI, my doctor would just say,

589
00:28:44,764 --> 00:28:48,226
"Keep doing what you're doing,
and we'll see you in six months."

590
00:28:48,518 --> 00:28:51,479
My mom was very careful
that she never brought up

591
00:28:51,563 --> 00:28:53,648
that we were using essential oils.

592
00:28:54,023 --> 00:28:56,443
If she had told my neurosurgeon that,

593
00:28:56,860 --> 00:29:00,113
he could have easily called
Child Protective Services and said,

594
00:29:00,572 --> 00:29:02,699
"This mom is trying to avoid radiation."

595
00:29:02,782 --> 00:29:06,369
It was this big secret that we were
hiding throughout the whole process.

596
00:29:07,662 --> 00:29:10,123
{\an8}Those are your only hospital pictures.

597
00:29:10,206 --> 00:29:12,751
{\an8}Yeah, the only hospital photos.

598
00:29:12,834 --> 00:29:15,170
-I didn't want photos taken.
-You didn't.

599
00:29:16,004 --> 00:29:17,630
I never did chemotherapy.

600
00:29:17,714 --> 00:29:19,257
I never did radiation.

601
00:29:19,424 --> 00:29:22,427
And ever since that day,
I've continued to use oils.

602
00:29:23,636 --> 00:29:25,472
My husband has diabetes.

603
00:29:26,181 --> 00:29:28,808
So, I'm interested in things
that might help his pancreas.

604
00:29:28,892 --> 00:29:30,727
And I'm having lymph issues,

605
00:29:30,810 --> 00:29:33,605
so like, adrenal, kidney,
things like that.

606
00:29:34,272 --> 00:29:37,108
One of the most common questions
I get, people ask with doTERRA,

607
00:29:37,192 --> 00:29:39,527
is they say,
"Hey, is there an oil for this?"

608
00:29:39,944 --> 00:29:43,448
I would say 99.9% of the time,

609
00:29:43,948 --> 00:29:45,241
the answer is yes.

610
00:29:46,117 --> 00:29:49,537
I love citrus oils,
because they make you happy.

611
00:29:49,954 --> 00:29:52,123
Peppermint oil helps with headaches.

612
00:29:52,916 --> 00:29:57,378
Frankincense is really good for cancers,

613
00:29:57,462 --> 00:29:59,506
cuts, scrapes, emotional issues.

614
00:30:00,256 --> 00:30:04,928
Essential oils help clean out the blood
in the outside part of the cell.

615
00:30:05,512 --> 00:30:10,517
But we're not supposed to say that
essential oils cured this disease.

616
00:30:10,934 --> 00:30:13,269
That is due to the FDA.

617
00:30:14,020 --> 00:30:19,067
Our healthcare system
doesn't really like essential oils.

618
00:30:19,150 --> 00:30:22,946
It takes away from our Big Pharma,
and all of those sales.

619
00:30:23,571 --> 00:30:27,617
A 50-milliliter bottle like this
has 250 drops in it.

620
00:30:28,117 --> 00:30:33,164
So, it may look like, wow,
I'm spending $20 for that?

621
00:30:33,248 --> 00:30:36,835
But if you think about it
in drops per cent,

622
00:30:36,918 --> 00:30:40,046
most oils are about
five to seven cents a drop.

623
00:30:40,547 --> 00:30:44,217
They're really a very inexpensive way
to take care of our health.

624
00:30:44,676 --> 00:30:46,553
And so ask yourself for a second,

625
00:30:46,928 --> 00:30:50,139
are you and your family any healthier

626
00:30:50,223 --> 00:30:53,393
because of traditional medical care?

627
00:30:53,476 --> 00:30:56,771
With oils, I believe they are safer,

628
00:30:56,855 --> 00:31:00,108
they are cheaper,
and they are more effective.

629
00:31:00,191 --> 00:31:04,988
I see miracle story
after miracle story happen

630
00:31:05,071 --> 00:31:06,906
with so many people.

631
00:31:06,990 --> 00:31:09,158
And that's why I wanted
to do this business.

632
00:31:11,119 --> 00:31:15,081
This is the form to fill out for those
who have oils or are wanting to purchase.

633
00:31:16,165 --> 00:31:21,045
[Huish] The last section is put down
where you would like it to be charged to.

634
00:31:22,046 --> 00:31:23,423
You guys are wonderful.

635
00:31:23,506 --> 00:31:26,134
Have a great rest of your day.
Thanks so much.

636
00:31:26,718 --> 00:31:28,177
-Thank you.
-Thanks, Allison.

637
00:31:29,095 --> 00:31:31,848
Yeah, so great to learn this today.

638
00:31:35,685 --> 00:31:38,771
[woman 1] I started noticing
essential oils being everywhere.

639
00:31:38,855 --> 00:31:41,774
It was something that was happening
really suddenly.

640
00:31:41,941 --> 00:31:44,068
There were multiple people
selling these things 

641
00:31:44,152 --> 00:31:45,862
that I had never heard of before.

642
00:31:47,071 --> 00:31:49,407
{\an8}And then when I started to look into it,

643
00:31:49,490 --> 00:31:52,368
{\an8}I saw that there was a whole
controversial industry behind them.

644
00:31:52,452 --> 00:31:57,040
And so that seemed like something
worth digging into.

645
00:31:58,791 --> 00:32:02,545
The two major companies that are selling
the majority of the essential oils

646
00:32:02,962 --> 00:32:04,923
for sale in the United States today are

647
00:32:05,006 --> 00:32:06,674
two multi-level marketing companies.

648
00:32:07,383 --> 00:32:09,886
There's Young Living and doTERRA.

649
00:32:10,553 --> 00:32:12,013
Multi-level marketing companies,

650
00:32:12,096 --> 00:32:14,432
you make money by selling products, 

651
00:32:14,515 --> 00:32:17,352
but also by recruiting other people
to sell the product.

652
00:32:17,852 --> 00:32:22,023
[Monroe] Many people are familiar
with companies like Amway, or Mary Kay,

653
00:32:22,106 --> 00:32:26,277
but now multi-level marketing companies
have really taken on a new life.

654
00:32:27,028 --> 00:32:30,198
With the doTERRA business,
I have definitely been very blessed.

655
00:32:30,949 --> 00:32:34,202
I have reached the rank of diamond
with doTERRA.

656
00:32:34,285 --> 00:32:36,329
So, diamond is one of the top ranks.

657
00:32:37,246 --> 00:32:42,460
My paychecks now are over $20,000
every single month.

658
00:32:43,419 --> 00:32:46,506
I became a six-figure income with doTERRA.

659
00:32:46,839 --> 00:32:49,008
-[on computer] Hello?
-Hey, Cindy, how's your day going?

660
00:32:49,550 --> 00:32:51,886
[Cindy] So far, so good. How about you?

661
00:32:51,970 --> 00:32:53,262
I love it, congrats...

662
00:32:53,346 --> 00:32:55,932
The larger someone's team is,

663
00:32:56,015 --> 00:32:58,351
the more lives you've touched.

664
00:32:58,434 --> 00:33:01,396
That's where the paycheck
really starts to grow.

665
00:33:01,980 --> 00:33:05,858
My doTERRA team is over 16,000 people
right now.

666
00:33:06,442 --> 00:33:09,278
I love that I can support
all those people.

667
00:33:10,446 --> 00:33:12,782
[Cindy] I have been working really hard

668
00:33:12,865 --> 00:33:16,244
and the team enrollments,
because it's just me, 

669
00:33:16,327 --> 00:33:20,415
I am just not capable
of doing 14 enrollments a month yet.

670
00:33:20,915 --> 00:33:23,876
Maybe eventually,
but I am just not there yet.

671
00:33:25,128 --> 00:33:27,964
[Huish] doTERRA isn't something
that people come on board

672
00:33:28,047 --> 00:33:31,175
and within a couple of months
win a free car,

673
00:33:31,259 --> 00:33:33,970
hit a couple of bonuses, and tap out.

674
00:33:34,637 --> 00:33:37,724
It's not like a get-rich-quick thing.

675
00:33:38,016 --> 00:33:42,186
I know the builders will definitely come,
for sure.

676
00:33:42,520 --> 00:33:43,980
[Cindy] Yeah, it's just time.

677
00:33:44,063 --> 00:33:46,149
They'll show up when God wants them to.

678
00:33:46,607 --> 00:33:49,569
This is the best career on the planet.

679
00:33:49,652 --> 00:33:51,320
I just need to get it profitable.

680
00:33:51,821 --> 00:33:54,574
Definitely, no, I completely agree.

681
00:33:54,657 --> 00:33:58,703
It is an amazing company,
amazing career to have, so...

682
00:34:16,637 --> 00:34:20,016
What's problematic
with the multi-level marketing companies

683
00:34:20,099 --> 00:34:23,936
is that they're actually proposing
this aromatic lifestyle.

684
00:34:24,312 --> 00:34:27,065
You've gotta have the essential oils
in your laundry detergent,

685
00:34:27,148 --> 00:34:28,816
you've gotta have it in your cooking,

686
00:34:28,900 --> 00:34:30,568
you've gotta have it in your air,

687
00:34:30,651 --> 00:34:33,863
you've gotta vaporize it, you've gotta
put it in your cleaning products,

688
00:34:33,946 --> 00:34:35,948
and the cumulative amount...

689
00:34:36,324 --> 00:34:39,911
there's no evidence of that being safe
for humans.

690
00:34:39,994 --> 00:34:43,664
What they're actually doing,
unbeknownst to them perhaps, even,

691
00:34:43,748 --> 00:34:48,377
is running the biggest experiment
on human use of essential oils 

692
00:34:48,461 --> 00:34:50,963
that we've ever seen, planetwide.

693
00:34:52,632 --> 00:34:54,842
[Monroe] When I went
to the Young Living convention,

694
00:34:54,926 --> 00:34:57,386
one thing that was really striking to me
was that

695
00:34:57,470 --> 00:35:00,389
what was for sale
was not just essential oils

696
00:35:00,473 --> 00:35:06,312
but this whole idea of an essential oil
culture and essential oil lifestyle.

697
00:35:07,188 --> 00:35:11,609
The way women described themselves was
not just "I'm a person who sells oils,"

698
00:35:11,692 --> 00:35:13,319
but "I am an oil person."

699
00:35:16,531 --> 00:35:19,867
[Monroe] Everything at the Young Living
convention is over-the-top.

700
00:35:20,827 --> 00:35:22,829
You see just the enormous crowds.

701
00:35:24,497 --> 00:35:26,833
This entire stadium is just packed.

702
00:35:27,125 --> 00:35:28,626
There's the pyrotechnics,

703
00:35:28,709 --> 00:35:31,879
making the thing feel
like an enormous spectacle.

704
00:35:32,713 --> 00:35:36,008
And when you're talking about this world,
there is a key figure.

705
00:35:36,092 --> 00:35:37,510
And that's Gary Young.

706
00:35:38,136 --> 00:35:40,555
Folks coming to convention
is very much like that.

707
00:35:40,638 --> 00:35:42,098
If you don't come to convention, 

708
00:35:42,181 --> 00:35:45,059
you're going to miss
some of the most fundamental elements

709
00:35:45,143 --> 00:35:48,229
that could be important
in building your success.

710
00:35:51,399 --> 00:35:54,735
[Monroe] Gary Young is the founder
of Young Living Essential Oils.

711
00:35:55,945 --> 00:35:57,697
And he was a real showman.

712
00:35:57,780 --> 00:35:59,448
[crowd cheering] 

713
00:35:59,907 --> 00:36:03,244
At the Young Living convention,
he always made a dramatic entrance.

714
00:36:03,661 --> 00:36:06,122
One year,
he was pulled by a team of huskies.

715
00:36:06,831 --> 00:36:10,209
Gary Young was this
larger-than-life figure.

716
00:36:10,877 --> 00:36:11,919
And he really helped create

717
00:36:12,003 --> 00:36:15,256
the billion-dollar essential oil industry
we have today.

718
00:36:16,340 --> 00:36:19,969
Gary Young's origin story
is a key part of Young Living lore.

719
00:36:20,386 --> 00:36:23,764
He was born in Idaho,
and grew up very poor.

720
00:36:24,223 --> 00:36:28,477
In his twenties,
he was in a terrible logging accident.

721
00:36:28,853 --> 00:36:30,855
His spinal column was ruptured,

722
00:36:30,938 --> 00:36:33,941
and he's told by doctors
that he's never going to walk again.

723
00:36:34,025 --> 00:36:36,235
But, as the story goes,

724
00:36:36,319 --> 00:36:39,739
Gary Young decides to subsist
on nothing but lemon juice and water 

725
00:36:39,822 --> 00:36:41,157
for over 200 days.

726
00:36:41,240 --> 00:36:44,243
And after 253 days,

727
00:36:44,327 --> 00:36:46,495
he can twitch his toes again.

728
00:36:49,749 --> 00:36:53,127
This recovery spurred his interest
in alternative medicine.

729
00:36:54,337 --> 00:36:56,464
Gary Young doesn't have a medical license.

730
00:36:56,839 --> 00:36:58,799
He has a degree in naturopathy

731
00:36:59,217 --> 00:37:01,302
from an unaccredited university.

732
00:37:01,969 --> 00:37:03,971
So, in the early 1980s,

733
00:37:04,055 --> 00:37:08,100
he opened a health facility,
and he offers birthing services.

734
00:37:08,351 --> 00:37:11,854
One of the babies that he attempts
to deliver in an underwater birth

735
00:37:11,938 --> 00:37:13,648
is his own daughter,

736
00:37:14,106 --> 00:37:17,193
and, really tragically, she died

737
00:37:17,276 --> 00:37:20,154
after spending an hour underwater
during a water birth.

738
00:37:21,906 --> 00:37:24,033
The death is ultimately ruled an accident.

739
00:37:24,450 --> 00:37:27,453
In the early 1990s,
Gary Young became fascinated

740
00:37:27,536 --> 00:37:29,455
with the medicinal properties
of essential oils,

741
00:37:29,538 --> 00:37:32,667
and started Young Living Essential Oils
in 1993.

742
00:37:33,042 --> 00:37:35,086
We know, without question,

743
00:37:35,169 --> 00:37:38,256
that we produce the finest quality oil
in the world.

744
00:37:38,631 --> 00:37:40,258
That's why Young Living

745
00:37:41,050 --> 00:37:43,844
is the world leader of essential oils
and always will be.

746
00:37:44,345 --> 00:37:45,846
He opened a clinic in Utah,

747
00:37:46,264 --> 00:37:47,848
but a patient sued him

748
00:37:47,932 --> 00:37:50,559
claiming that a treatment
including the infusion of vitamin C

749
00:37:50,643 --> 00:37:51,602
had almost killed her.

750
00:37:52,061 --> 00:37:53,771
He closes the clinic in Utah,

751
00:37:53,854 --> 00:37:56,065
and opens one in Ecuador

752
00:37:56,148 --> 00:37:59,568
where he gave essential oils
intravenously to patients,

753
00:37:59,652 --> 00:38:04,031
and even apparently performed gallbladder
surgery without a medical license.

754
00:38:04,615 --> 00:38:07,118
His persona was that of a cowboy.

755
00:38:07,201 --> 00:38:10,037
Somebody going against the rules,
breaking the rules.

756
00:38:11,080 --> 00:38:13,374
He promoted this idea that essential oils

757
00:38:13,457 --> 00:38:16,711
could have these miraculous
healing properties.

758
00:38:17,128 --> 00:38:22,341
As his empire grew, he really contributed
to the spread of these ideas widely.

759
00:38:23,175 --> 00:38:24,302
[announcer] Ladies and gentlemen,

760
00:38:24,719 --> 00:38:28,639
welcome to the Young Living
International Grand Convention.

761
00:38:29,265 --> 00:38:30,599
[cheering]

762
00:38:30,683 --> 00:38:33,102
[Monroe]
By the time Gary Young died in 2018...

763
00:38:34,312 --> 00:38:36,522
the industry he helped create was booming.

764
00:38:39,233 --> 00:38:41,944
[woman 5] I want to remain anonymous

765
00:38:42,028 --> 00:38:45,406
{\an8}because I'm not doing this for notoriety.

766
00:38:45,906 --> 00:38:49,243
But I feel like my story needs to be told

767
00:38:49,327 --> 00:38:51,579
because people don't talk about it,

768
00:38:51,662 --> 00:38:53,080
because they're afraid.

769
00:38:55,249 --> 00:38:58,502
When I decided to do this business,
I was a stay-at-home mom.

770
00:38:59,337 --> 00:39:01,630
I ran into a friend from high school,

771
00:39:01,714 --> 00:39:03,716
and she introduced me to Young Living.

772
00:39:03,799 --> 00:39:07,094
They're like, "You can work around your
schedule of your kids, and it's easy.

773
00:39:07,178 --> 00:39:10,765
All you have to do is talk about the oils,
and people will buy."

774
00:39:10,848 --> 00:39:14,810
It's the dream job for stay-at-home moms.

775
00:39:16,020 --> 00:39:19,398
When I do stuff, I try to go all-in.

776
00:39:19,482 --> 00:39:22,651
So I bought books that they recommended.

777
00:39:22,735 --> 00:39:25,071
I bought all their promo material.

778
00:39:25,154 --> 00:39:27,948
I bought oils for samples.

779
00:39:28,366 --> 00:39:31,744
You know, I ended up spending
a few thousand dollars.

780
00:39:32,328 --> 00:39:36,540
It seemed like a
good business opportunity, and it wasn't.

781
00:39:37,249 --> 00:39:40,920
I'm one of probably
hundreds of thousands of women

782
00:39:41,003 --> 00:39:44,673
who have been taken advantage of
by Young Living.

783
00:39:45,257 --> 00:39:47,635
Someone needs to stand up to them.

784
00:39:50,346 --> 00:39:51,514
{\an8}[tense music]

785
00:39:52,640 --> 00:39:54,975
It came across my news feed.

786
00:39:55,976 --> 00:39:59,730
I just saw "class action lawsuit,"
and I'm like, what's this about?

787
00:40:18,457 --> 00:40:20,167
When I read the complaint,

788
00:40:20,751 --> 00:40:22,086
I was like, this is me.

789
00:40:23,337 --> 00:40:26,340
And if it's the same thing
for me and for her,

790
00:40:26,882 --> 00:40:29,385
then how many other women
are there out there?

791
00:40:30,302 --> 00:40:33,806
[man 2] Almost as soon as that story hit,
my phone started ringing.

792
00:40:34,306 --> 00:40:37,393
"I read the complaint.
I feel like I'm the Julie of Arkansas."

793
00:40:37,476 --> 00:40:39,645
"I'm calling you from Louisiana.

794
00:40:39,937 --> 00:40:43,065
I read her story, and that is my story."

795
00:40:44,316 --> 00:40:46,902
{\an8}My name is Austin Tighe.
I'm an attorney with Nix Patterson

796
00:40:46,986 --> 00:40:49,947
{\an8}and I'm co-lead counsel
on a class action against Young Living 

797
00:40:50,030 --> 00:40:52,408
having to do with their
multi-level marketing scheme.

798
00:40:53,993 --> 00:40:55,119
We allege in this lawsuit

799
00:40:55,202 --> 00:40:57,204
that Young Living
is an illegal pyramid scheme.

800
00:40:57,997 --> 00:40:59,790
-[Tighe] G'morning.
-[Connie] Good morning. How're you?

801
00:40:59,874 --> 00:41:01,792
Good. I'm Austin Tighe.
Welcome to Nix Patterson.

802
00:41:01,876 --> 00:41:03,669
-Nice to meet you.
-You as well.

803
00:41:04,753 --> 00:41:07,465
There are more people like you
than not like you.

804
00:41:07,548 --> 00:41:10,759
I suspect that there are thousands
of our class members

805
00:41:10,843 --> 00:41:12,803
who are afraid to come forward.

806
00:41:13,220 --> 00:41:15,598
So, thank you for coming in
and talking with me.

807
00:41:15,681 --> 00:41:20,728
I thought multi-level marketing companies
are more like Avon or Cutco.

808
00:41:20,811 --> 00:41:22,146
More like door-to-door sales.

809
00:41:22,229 --> 00:41:26,775
I didn't understand that they were
this whole other thing.

810
00:41:27,151 --> 00:41:30,404
The way that their business model works,

811
00:41:30,571 --> 00:41:34,116
you don't make your money
off of selling the oils.

812
00:41:34,200 --> 00:41:37,828
It's not like I can just have a party
and sell oils.

813
00:41:38,370 --> 00:41:41,332
People have to sign up
and become a distributor.

814
00:41:41,540 --> 00:41:42,833
In addition to that,

815
00:41:42,917 --> 00:41:45,211
in order to earn commissions,

816
00:41:45,294 --> 00:41:49,048
they require that you enroll in,
it's called essential rewards,

817
00:41:49,131 --> 00:41:51,175
where you have to purchase 

818
00:41:51,258 --> 00:41:54,386
at least $100 worth of product
a month yourself

819
00:41:54,470 --> 00:41:57,264
to be able to collect commissions
from the people below you.

820
00:41:57,348 --> 00:41:59,808
So, if I didn't do that essential rewards,

821
00:41:59,892 --> 00:42:01,227
I wouldn't get any commission.

822
00:42:01,310 --> 00:42:04,480
What you just described
is exactly a pyramid scheme.

823
00:42:05,648 --> 00:42:07,399
Pyramid schemes operate

824
00:42:07,942 --> 00:42:10,361
by building downlines.

825
00:42:10,444 --> 00:42:13,531
It's the lifeblood of a pyramid scheme.

826
00:42:13,739 --> 00:42:14,698
If you're a member,

827
00:42:14,782 --> 00:42:16,784
and you go out and get someone
to join Young Living,

828
00:42:16,867 --> 00:42:19,620
they become part of your downline.

829
00:42:20,079 --> 00:42:23,666
Revenue generated by them,
you get to share in them.

830
00:42:23,749 --> 00:42:27,169
But that's not the real crux of the money.
Here's the real crux of the money.

831
00:42:27,253 --> 00:42:29,004
Once you're in the pyramid,

832
00:42:29,296 --> 00:42:31,215
you have to, every month,

833
00:42:31,882 --> 00:42:33,592
fulfill your personal volume.

834
00:42:33,676 --> 00:42:37,137
It was $100 per month on inventory.

835
00:42:37,221 --> 00:42:39,390
Whether you ever
sell those products or not,

836
00:42:39,473 --> 00:42:41,684
that hundred dollar monthly

837
00:42:42,309 --> 00:42:46,814
feeds the upline until you get
to the very top of the pyramid,

838
00:42:46,897 --> 00:42:49,692
which is not just where
most of the money is made,

839
00:42:49,775 --> 00:42:51,986
it's really the only place
the money's made.

840
00:42:53,529 --> 00:42:57,449
I tried to sell Young Living products
by holding classes

841
00:42:57,908 --> 00:42:59,994
but then I felt like that was lacking.

842
00:43:00,077 --> 00:43:04,081
And then they're like, "Just create
an Instagram for your business."

843
00:43:04,164 --> 00:43:06,041
So I did that, didn't get anybody.

844
00:43:06,125 --> 00:43:09,503
They tell you to get
your best friends involved,

845
00:43:09,587 --> 00:43:10,713
get your family involved,

846
00:43:11,130 --> 00:43:14,133
look up people from high school,
people you haven't talked to in years,

847
00:43:14,216 --> 00:43:16,176
tell him about the oils, they'll love 'em.

848
00:43:16,260 --> 00:43:18,929
And I could not get anyone
to do it as a business.

849
00:43:19,346 --> 00:43:20,764
I'll say the area's flooded,

850
00:43:20,848 --> 00:43:22,516
and they'll say,
"No, you're not hustling,"

851
00:43:22,600 --> 00:43:24,727
that "There's always more people to join."

852
00:43:25,227 --> 00:43:27,313
My Royal Crown Diamond,

853
00:43:27,396 --> 00:43:30,232
she reiterates all the time,
"Anybody can do this.

854
00:43:30,316 --> 00:43:32,151
Anybody can accomplish this goal."

855
00:43:33,569 --> 00:43:39,325
Royal Crown Diamond
is the top, top level of the pyramid.

856
00:43:39,658 --> 00:43:41,368
Now, if you reach that level,

857
00:43:42,161 --> 00:43:43,704
boy, is it a great company.

858
00:43:44,288 --> 00:43:48,250
$1.8 million a year average income.

859
00:43:48,334 --> 00:43:49,293
It's fantastic.

860
00:43:49,752 --> 00:43:52,921
Unfortunately,
there's only been 46 of those

861
00:43:53,547 --> 00:43:55,758
in the history of the company.

862
00:43:56,550 --> 00:43:58,010
Out of millions,

863
00:43:58,427 --> 00:44:00,054
millions of members.

864
00:44:00,137 --> 00:44:04,058
That's .0015% of members.

865
00:44:04,767 --> 00:44:06,894
And it gets worse. In 2016,

866
00:44:07,311 --> 00:44:11,732
94% of members made an average
of one dollar per month.

867
00:44:13,609 --> 00:44:17,613
What's particularly insidious about this
particular pyramid scheme,

868
00:44:18,072 --> 00:44:19,948
is that once you become a member, 

869
00:44:20,032 --> 00:44:22,034
who do you go and try to recruit?

870
00:44:22,618 --> 00:44:25,871
You call your friends,
you call your neighbors.

871
00:44:25,954 --> 00:44:26,997
You call your niece.

872
00:44:27,414 --> 00:44:29,375
So, if my premise is correct,

873
00:44:29,458 --> 00:44:32,336
and if this pyramid
is built on a house of cards,

874
00:44:32,419 --> 00:44:33,545
when it tumbles,

875
00:44:34,463 --> 00:44:35,964
your neighbor's tumbling, 

876
00:44:36,048 --> 00:44:37,633
your daughter's tumbling, 

877
00:44:37,716 --> 00:44:39,009
your aunt's tumbling,

878
00:44:39,093 --> 00:44:41,095
your friend from college is tumbling.

879
00:44:41,178 --> 00:44:44,431
That's going to be the collateral damage
of these types of pyramid schemes.

880
00:44:46,517 --> 00:44:50,104
[Woman 5] I'm embarrassed
that I fell for this.

881
00:44:50,187 --> 00:44:52,856
It made me feel kind of stupid.

882
00:44:53,357 --> 00:44:54,400
I lost money,

883
00:44:54,858 --> 00:44:57,945
and then I also have numerous
family and friends

884
00:44:58,028 --> 00:45:00,739
that are still using the products.

885
00:45:00,823 --> 00:45:04,076
I mean, how do you tell them
you don't want to use them anymore

886
00:45:04,159 --> 00:45:05,661
when you've pulled them in?

887
00:45:07,454 --> 00:45:12,000
I want other women to understand
that what they do is predatory,

888
00:45:12,126 --> 00:45:14,628
that you're not going to make money
off of it,

889
00:45:14,712 --> 00:45:16,296
that you're going to lose money.

890
00:45:16,380 --> 00:45:18,924
It's not what they... make it sound like.

891
00:45:54,501 --> 00:45:56,003
[woman 7] I was brainwashed.

892
00:45:56,086 --> 00:45:57,463
I drank the Kool-Aid.

893
00:45:59,089 --> 00:46:04,219
I trusted the teachings that I was getting
from this multi-level marketing company.

894
00:46:06,013 --> 00:46:09,099
I've chosen not to name the brand
or the company,

895
00:46:09,683 --> 00:46:13,479
because it really doesn't matter
what brand of essential oils you're using,

896
00:46:13,979 --> 00:46:16,356
'cause this can happen
with any essential oil.

897
00:46:18,066 --> 00:46:21,612
I've never been part of a multi-level
marketing company before,

898
00:46:21,695 --> 00:46:22,905
{\an8}but my friend,

899
00:46:22,988 --> 00:46:26,074
{\an8}she's done a ton of research
on the company, and the oils,

900
00:46:26,158 --> 00:46:30,954
{\an8}and she told me that they were
of the highest quality that you could get.

901
00:46:31,038 --> 00:46:33,123
And that you could take them internally.

902
00:46:33,207 --> 00:46:36,502
I've never known that you can take
essential oils internally,

903
00:46:36,585 --> 00:46:38,837
but it was so pure that you could.

904
00:46:39,213 --> 00:46:41,465
And I thought, wow,
this is a game changer.

905
00:46:42,341 --> 00:46:47,054
The company said you could use them
three, four, five, six, seven times a day.

906
00:46:47,554 --> 00:46:51,183
I started drinking lemon in my water
every day.

907
00:46:51,266 --> 00:46:54,937
My favorite was the lavender,
it was so calming and soothing and...

908
00:46:55,395 --> 00:46:57,064
I was using them every way.

909
00:46:57,606 --> 00:47:01,276
Internally, topically, all day long,
every day.

910
00:47:04,363 --> 00:47:06,907
The first sign of reaction was,

911
00:47:07,199 --> 00:47:10,869
I noticed this little bit of a rash
on my forearm.

912
00:47:11,328 --> 00:47:12,913
I thought, oh, that's interesting.

913
00:47:12,996 --> 00:47:14,665
I'm not sure where that came from.

914
00:47:14,748 --> 00:47:16,500
So, I put tea tree oil on it.

915
00:47:16,583 --> 00:47:19,127
The next day, it was even worse.

916
00:47:20,254 --> 00:47:24,091
So, where do you turn to
but the Facebook groups of your peers

917
00:47:24,550 --> 00:47:27,302
who you believe are educated,
but they're not.

918
00:47:28,053 --> 00:47:30,556
The answers were always,
"No, it can't be the oils.

919
00:47:31,348 --> 00:47:33,392
You cannot have a reaction to them.

920
00:47:33,851 --> 00:47:36,228
It's a good thing that you have a rash,

921
00:47:36,311 --> 00:47:38,814
your body is just detoxing,
keep taking the oils."

922
00:47:39,314 --> 00:47:41,900
I wasn't going to the doctor initially.

923
00:47:41,984 --> 00:47:44,695
I was believing the jargon.

924
00:47:45,362 --> 00:47:47,155
So, on top of what I was already doing,

925
00:47:47,239 --> 00:47:48,907
I'm now taking,

926
00:47:48,991 --> 00:47:52,327
you know, extra essential oils
to help detox my body.

927
00:47:53,078 --> 00:47:55,038
So, that's when it went really bad.

928
00:47:58,083 --> 00:48:01,128
The rash spread to the back of my neck,

929
00:48:01,503 --> 00:48:02,671
my leg,

930
00:48:03,213 --> 00:48:04,923
and my stomach.

931
00:48:05,799 --> 00:48:10,012
My body had swollen up so bad
that I couldn't even bend my limbs.

932
00:48:10,095 --> 00:48:12,514
It felt like someone
had locked me in a room 

933
00:48:12,598 --> 00:48:15,642
with fire ants, mosquitoes, and wasps,

934
00:48:15,726 --> 00:48:17,978
and then poured molten lava on my body.

935
00:48:19,021 --> 00:48:21,565
The first time the rash had ever
went to my face,

936
00:48:21,648 --> 00:48:24,943
my face really swelled up,
and it was oozing fluid,

937
00:48:25,319 --> 00:48:28,864
and that was when I stopped
all of the oils.

938
00:48:31,450 --> 00:48:36,288
When I got the allergy test back,
it showed allergies for ylang-ylang

939
00:48:36,371 --> 00:48:38,248
and tea tree oil.

940
00:48:38,582 --> 00:48:42,294
So, I'd inundated my body
with these chemical constituents 

941
00:48:42,377 --> 00:48:44,046
that are in the essential oils,

942
00:48:44,129 --> 00:48:46,173
which became toxic to my body.

943
00:48:46,256 --> 00:48:50,093
My body was still having rashes and
reactions up until March of this year.

944
00:48:50,177 --> 00:48:52,930
So, that was over a five-year period.

945
00:48:53,680 --> 00:48:56,558
If something is natural and organic,

946
00:48:56,642 --> 00:48:59,227
everybody wants to jump on board with it.

947
00:49:00,646 --> 00:49:04,566
However, there are things
in mass quantities 

948
00:49:04,650 --> 00:49:07,027
that are not good for us
even though they're natural.

949
00:49:08,153 --> 00:49:12,240
And the damage has been so severe,
that I'm now allergic

950
00:49:13,492 --> 00:49:15,202
to these essential oils.

951
00:49:16,620 --> 00:49:18,330
And then I became angry.

952
00:49:18,413 --> 00:49:19,915
Why did this happen to me?

953
00:49:19,998 --> 00:49:21,667
Has it happened to anybody else?

954
00:49:21,750 --> 00:49:24,086
I wanted somebody
who could answer that for me.

955
00:49:24,169 --> 00:49:28,131
And I figured the medical officer of this
company would have the answers.

956
00:49:28,256 --> 00:49:31,969
Every time I asked if my information
was sent to the chief medical officer,

957
00:49:32,052 --> 00:49:35,055
I got a, "Yes, it was sent to him.
He's out of town."

958
00:49:35,472 --> 00:49:38,767
And I said, "I can't believe
that somebody would see these photos 

959
00:49:38,850 --> 00:49:40,018
and not get back to me."

960
00:49:40,102 --> 00:49:43,271
I never received a response
from the chief medical officer.

961
00:49:44,022 --> 00:49:46,775
When I first went public with my story,

962
00:49:47,109 --> 00:49:50,112
there were so many people contacting me,
saying,

963
00:49:50,529 --> 00:49:53,031
"Oh, my gosh,
this is what I was going through."

964
00:49:54,241 --> 00:49:57,744
There are databases
where they collect this data.

965
00:49:59,538 --> 00:50:03,500
So many people have had reactions
to essential oils.

966
00:50:03,583 --> 00:50:04,584
But now I know.

967
00:50:05,752 --> 00:50:07,546
I fell hook, line, and sinker.

968
00:50:07,629 --> 00:50:10,132
So, that is where I'll
take my responsibility.

969
00:50:10,549 --> 00:50:13,802
The responsibility that I'm putting on
the MLM company 

970
00:50:13,885 --> 00:50:16,388
is the poor training that they provided,

971
00:50:16,471 --> 00:50:18,098
the lack of safety information,

972
00:50:18,181 --> 00:50:22,269
and the fact that their bottom line
is the bottom line.

973
00:50:22,644 --> 00:50:25,897
The more essential oils you use,
the more products you're going to sell,

974
00:50:25,981 --> 00:50:28,108
the more money that they're going to make.

975
00:50:29,359 --> 00:50:31,278
Essential oils are powerful.

976
00:50:31,737 --> 00:50:33,822
Why are they so readily available

977
00:50:34,239 --> 00:50:35,907
without any regulation or training?

978
00:50:43,373 --> 00:50:45,500
[Marshall]
Did you have some good sleep last night?

979
00:50:48,962 --> 00:50:50,380
I'm gonna get your medicine.

980
00:50:50,464 --> 00:50:51,631
Do you want TV?

981
00:50:52,507 --> 00:50:54,801
The first night, we followed the protocol,

982
00:50:54,885 --> 00:50:58,764
and we used Sarah's sleep blend
with her diffuser.

983
00:50:59,347 --> 00:51:00,557
It was successful.

984
00:51:03,185 --> 00:51:05,103
You're all done with the medicine.

985
00:51:06,605 --> 00:51:07,647
She wants more.

986
00:51:09,357 --> 00:51:11,860
You look really well-rested this morning.

987
00:51:11,943 --> 00:51:14,196
She seems, like, better.

988
00:51:14,279 --> 00:51:17,365
You know how sometimes
she's completely groggy and out of it?

989
00:51:17,449 --> 00:51:18,909
She looks like she's better.

990
00:51:19,159 --> 00:51:21,369
I don't think I'm reading into it, do you?

991
00:51:21,745 --> 00:51:24,122
No, she slept pretty soundly last night.

992
00:51:24,831 --> 00:51:26,708
Since we started about three months ago,

993
00:51:27,334 --> 00:51:31,713
for Sarah, the diffuser has been working
really well for sleep.

994
00:51:32,172 --> 00:51:34,299
[Marshall]
She's getting good, long, restful sleep,

995
00:51:34,382 --> 00:51:38,261
and I think not waking up as much
during the night,

996
00:51:38,345 --> 00:51:42,808
and we feel like we're in a much more
calm, peaceful routine.

997
00:51:44,017 --> 00:51:45,227
Ready, set...

998
00:51:46,019 --> 00:51:46,853
Go.

999
00:51:48,814 --> 00:51:51,358
She's more attentive at school.

1000
00:51:51,775 --> 00:51:55,195
Everyone's noticing it.
The fussiness has, like, dialed down.

1001
00:51:56,279 --> 00:51:57,364
Fast, fast, fast.

1002
00:51:57,447 --> 00:51:59,449
Fast? Oh, I heard fast. Okay.

1003
00:52:00,617 --> 00:52:03,370
The other day she woke up really happy,

1004
00:52:03,453 --> 00:52:05,914
and she said, "Dora and milk,"

1005
00:52:05,997 --> 00:52:09,793
and she has never used the word "and"
in a sentence, ever.

1006
00:52:09,876 --> 00:52:12,254
Like, oh, my God, this is huge.
[laughs]

1007
00:52:12,337 --> 00:52:15,549
So, I do attribute that to good sleep.

1008
00:52:17,926 --> 00:52:19,261
The essential oils,

1009
00:52:19,636 --> 00:52:22,973
I mean, they couldn't be
the be-all, end-all for us...

1010
00:52:23,640 --> 00:52:27,978
but I'm feeling like it is a really good,
important tool.

1011
00:52:29,146 --> 00:52:30,605
I've learned so much.

1012
00:52:31,148 --> 00:52:32,858
It's not one-size-fits-all.

1013
00:52:32,941 --> 00:52:37,279
You don't just pick up any old bottle
off the shelf at the store.

1014
00:52:37,779 --> 00:52:40,615
You have to find the right things
for your family needs.

1015
00:52:41,741 --> 00:52:43,285
Oh, my gosh, she's so happy.

1016
00:52:47,205 --> 00:52:49,791
[Marshall]
Having the essential oils has really...

1017
00:52:50,125 --> 00:52:52,502
I guess "empowering"
is a good word for it.

1018
00:52:53,628 --> 00:52:55,839
I mean, we're definitely
in a better place.

1019
00:52:55,922 --> 00:52:57,924
[mellow music]

1020
00:53:11,771 --> 00:53:13,773
[closing music playing]


